Terms and Conditions
Last updated: 11 October 2026
1. About us
This website and online store are operated by Healthsquare, a trade name of Zedaysquared, based in Malta. In these Terms, "we", "us" and "our" mean Healthsquare. You can contact us at any time at info@zedaysquared.com.
These Terms apply to everyone who visits our website or buys from us. By browsing the site or placing an order, you agree to them, together with our Privacy Policy and the other policies linked on this website. Please read them before ordering. If you do not agree, please do not use the website.
We may update these Terms from time to time by publishing a new version on this page. The version in force when you place your order is the one that applies to that order.
2. Using our website
To place an order you must be at least 18 years old, or be using the website with the involvement of a parent or guardian.
You agree to use the website only for lawful purposes. In particular, you must not:
- use the website in breach of any applicable law or regulation;
- copy, resell or commercially exploit any part of the website or its content without our written permission;
- upload or transmit viruses or any other harmful code, or try to interfere with the security or operation of the website;
- collect or track other people's personal information, or use automated tools to scrape the website;
- post or send content that is unlawful, misleading, abusive, defamatory, obscene or that infringes anyone's rights.
We may suspend or refuse access to anyone who breaches these rules.
3. Information on the website
We work hard to keep product descriptions, images and prices accurate and up to date. Colours may look slightly different depending on your screen. If we discover an error, including a pricing error, we will correct it and, where it affects an order you have placed, we will contact you so you can confirm the order at the correct price or cancel it for a full refund.
The information on our website is for general guidance only and is not medical advice. Results from our products vary from person to person. If you have a medical condition, are pregnant, or take medication that makes you sensitive to light, please consult a doctor before using our light-therapy products, and always follow the instructions supplied with the product.
4. Prices and payment
All prices are shown in euros (EUR) and include VAT where applicable. Shipping costs, if any, are shown at checkout before you pay. We may change our prices at any time, but changes will not affect orders already confirmed.
Payment is taken securely at checkout. Card details are always encrypted and are processed by our payment providers. We do not store your full card details.
5. Orders
Your order is an offer to buy. A contract is formed when we send you an email confirming that your order has been accepted or dispatched.
We may refuse or cancel an order, for example if a product is out of stock, if there is an error in the price or description, if we suspect fraud, or if an order appears to be placed by a reseller. We may also limit the quantity of any product per person, household or order. If we cancel an order you have already paid for, we will refund you in full.
Please make sure the details you give us (name, email, delivery address and phone number) are complete and correct, so that we can process and deliver your order.
6. Delivery
We aim to dispatch orders within 24 hours of order confirmation (excluding weekends and public holidays). Delivery times shown at checkout are estimates. If your order is significantly delayed, please contact us. The risk of loss or damage passes to you once the order is delivered to you or to a person you have nominated.
7. Your right to cancel (14-day withdrawal right)
If you are a consumer in the EU, you have the right to cancel your order within 14 days of the day you (or a person you nominate) receive the goods, without giving any reason. To cancel, email us at info@zedaysquared.com with your name, order number and a clear statement that you wish to cancel.
You must send the goods back to us within 14 days of telling us you wish to cancel. Unless the product is faulty or we sent the wrong item, the cost of returning the goods is your responsibility. You may handle the product as you would in a shop to check it works, but we may reduce your refund if the product has been used beyond that or damaged.
We will refund the price you paid, including the standard delivery cost, within 14 days of receiving the returned goods (or proof that you have sent them back), using the same payment method you used for the purchase.
8. 90-day satisfaction guarantee
In addition to your legal rights, our products are covered by a 90-day satisfaction guarantee. If you are not happy with your purchase, contact us within 90 days of delivery and we will arrange a return. Products should be returned complete, with all accessories and, where possible, in their original packaging. Unless the product is faulty or we sent the wrong item, return shipping is your responsibility. Once we receive and check the return, we will refund you to your original payment method within 14 days.
This guarantee is offered in addition to, and does not affect, your statutory rights.
9. Faulty products and your legal guarantee
Under EU and Maltese consumer law, the goods we sell must match their description, be fit for purpose and be of satisfactory quality. If a product is faulty or not as described, you are entitled to a repair, replacement or refund in line with the legal guarantee, which lasts at least two years from delivery. In this case we will cover reasonable return costs. Please contact us as soon as you notice a problem.
10. Reviews, comments and feedback
If you send us reviews, comments, photos, ideas or other material, you confirm that it is your own, that it is accurate, and that it does not break any law or anyone else's rights. You allow us to use, edit and publish it on our website and marketing channels. We will only publish your name or photo with your permission. We may remove any content we consider unlawful, offensive or misleading.
11. Third-party tools and links
Our website may include links to, or tools provided by, third parties (for example payment providers or delivery companies). We do not control these third parties and are not responsible for their websites, content or services. Please read their own terms and privacy policies before using them.
12. Personal data
We handle your personal data in accordance with the EU General Data Protection Regulation (GDPR) and our Privacy Policy, which explains what we collect and how we use it.
13. Intellectual property
All content on this website, including text, images, logos and design, belongs to us or our licensors. You may not copy or use it for commercial purposes without our written permission.
14. Our liability
We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence. We are not responsible for loss or damage that was not foreseeable, for losses relating to any business use of our products, or for damage caused by using a product other than in accordance with its instructions.
We do not guarantee that the website will always be available or free from errors, and we may suspend or change it at any time.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, for defective products under product liability law, or for any other liability that cannot be limited or excluded by law. Nothing in these Terms affects your statutory rights as a consumer.
15. Indemnity
If you use our website in breach of these Terms or the law and this causes a third party to make a claim against us, you agree to compensate us for the reasonable costs and losses this causes us, to the extent permitted by law.
16. General
If any part of these Terms is found to be invalid or unenforceable, the rest will remain in full force. If we do not enforce any of our rights immediately, this does not mean we have waived them. Section headings are for convenience only.
These Terms, together with our other published policies, are the entire agreement between you and us regarding your use of the website and your purchases.
17. Governing law and complaints
These Terms are governed by the laws of Malta. If a dispute arises, you may bring proceedings in the courts of Malta, or in the courts of the EU country where you live. If you live in another EU country, you also keep the protection of the mandatory consumer laws of that country.
If you have a complaint, please contact us first at info@zedaysquared.com and we will do our best to resolve it. You may also contact the Malta Competition and Consumer Affairs Authority (MCCAA).
18. Contact us
If you have any questions about these Terms, please contact Healthsquare (Zedaysquared) at info@zedaysquared.com.